It's always wonderful to run the kind of news Nancy Olson, owner of Quail Ridge Books & Music, Raleigh, N.C., forwarded to us--from Quail Ridge's newsletter:
"It's time for the end of year State of the Store. The report is good. Our 2006 sales were up substantially over 2005--a surprise, considering they had been flat since 2001, and particularly interesting in light of the national decline in book sales of 2.9% in 2006. Our guesses as to why: institutional/school sales were up, our online sales (www.quailridgebooks.com) were up, our events were exceptionally well attended, and most importantly, we have a solid core of absolutely loyal customers who would cut off their hands (ha) before they'd order from amazon.com. Whatever the reasons for our success, a big THANK YOU for supporting us, which also supports our community. I just signed a new lease that keeps us in our space for another nine years, so I'm happy.
"P.S. The landlord offered us $30,000 or whatever we need to refurbish the store!"